Mayor Puffleton Mallow has governed the picturesque town of Frostfield for many years. As mayor, he has worked extremely hard to herald the town into the 21st century, while still managing to retain Frostfield’s old-world charm. Over the course of his term, Mayor Mallow has brought many new businesses to the area including the indoor waterpark, The Great Sprinkler Chalet, and Papa's Cupcakeria. Long before becoming Mayor, a young Puffleton paid his way through college as an assistant manager at Biscotti Bookstore.
Mayor Mallow is a handsome light-skinned man with an extremely large body. He has rosy cheeks and has blonde hair on the sides of his head and on his forehead. He also has a little beard and wears a brown and green hat with zig-zag-edged brim. His outfit consists of a teal and turquoise-striped long-sleeved button-down shirt, a white tie, white pants and a brown belt with a big Turquoise 'M' on it around his tummy. He also wears turquoise shoes with white laces.
- He makes a point each week to check the food quality of all the restaurants located in Frostfield.
- He makes an appearance in the introduction of Papa's Cupcakeria.
- If you look closely he leans upwards.
- He is a fan of marshmallows.
- In Papa's Bakeria he always orders the holiday crust
- Cloudy Closer Is the sticker that is earned if you serve him the "Cloud Nine" special.