Penny is a high school girl who loves to dine out, but it was getting hard to afford all those pizzas, burgers, and tacos. So when she heard Papa was hiring, Penny quickly made her way to Calypso Island. However, her dreams of fun, sun, and easy money were thwarted when a flood of tourists arrived on the S.S. Louie. Penny could not complain because she got to work with Alberto, and soon the two started dating.
Penny is a female customer who has fair-tone skin and short brown hair with a lavender flower on the top. She wears a white dress with a light purple trim and light purple flowers on the bottom, purple matching bracelet, light purple pants, and white shoes with purple laces. She first wore dark purple, but now she wears lighter shades of purple, such as lavender.
- She is the only character to play the part of tutorial customer in three different games.
- Her signature color is purple, although most her orders don't usually contain foods of that color.
- In Papa Louie: When Pizzas Attack!, she is saved with Timm in Room 1-3.
- She is one of only two customers who have appeared in every Papa Louie game, the other being Papa Louie.
- Penny is seen on the bus during Chuck/Mandi/Custom Worker's trip to Starlight City.
- The sundae on her Flipdeck picture is not what she usually orders in the Papa's Freezeria:
- Penny used to have white accents on her shoes, but she no longer has them.
- Penny also used to have purple eyeshadow, but she no longer has it.